POPIA Compliance
Effective Date: July 2026
About POPIA
The Protection of Personal Information Act 4 of 2013 (POPIA) is South Africa's data protection legislation. It regulates how organisations collect, use, store, and share personal information.
Information Officer
Our designated Information Officer ensures POPIA compliance across all iVerify Africa operations.
Email: infoofficer@iverifyafrica.co.za
What We Collect
- Business Information: Company names, registration numbers, director details, and contact information for verification purposes.
- Personal Information: Names, email addresses, phone numbers, and identity numbers of business representatives.
- Technical Data: Website URLs, SSL certificates, DNS records, and security scan results for verified domains.
- Payment Information: Processed securely by PayFast and PayPal - we do not store card details.
How We Use Your Information
- To perform business verification services
- To generate verification certificates and Trust Scores
- To communicate verification status and updates
- To process payments and manage subscriptions
- To detect and prevent fraud
- To comply with legal obligations
Your Rights Under POPIA
- Right to Access: You may request a copy of all personal information we hold about you.
- Right to Correction: You may request correction of inaccurate information.
- Right to Deletion: You may request deletion of your personal information, subject to legal retention requirements.
- Right to Object: You may object to the processing of your personal information for certain purposes.
- Right to Complain: You may lodge a complaint with the Information Regulator if you believe your rights have been infringed.
Data Security
We implement appropriate technical and organisational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain verification records and associated personal information for a minimum of 5 years to maintain the integrity of issued certificates and comply with legal requirements.
Third-Party Sharing
We may share information with:
- Payment processors (PayFast, PayPal) for transaction processing
- Domain verification services for DNS/email verification
- Government registries for company registration verification
We do not sell personal information to third parties.
Contact Us
For any POPIA-related enquiries or to exercise your rights, contact our Information Officer at infoofficer@iverifyafrica.co.za.